Frequently asked questions

Rafting and Sledging
Please bring your swimwear, towel and your sense of Adventure! We provide everything else you need to get down the river safely! Including: Wetsuits/Booties/PFDs and all other river equipment.

Guided tours of Mt Tarawera
Please wear sturdy walking shoes, bring a warm jacket (Woollen Hats in Winter) and a bottle of water.

YES – We offer a courtesy shuttle for all of our activities to and from central Rotorua accommodation and the Rotorua Information Centre.

If you prefer to drive to us:
Raft or Slegde Bookings @ 1135 Te Ngae Road, RD4 Tikitere, Rotorua 3074.
Mt Tarawera Bookings @ Main Carpark, Hemo Road, Whakarewarewa 3015. (Look for the Wheelhouse Coffee)

Rafting: Being a competent swimmer is not necessary for rafting. We will ask you this when you check-in and inform your guide so they can discuss precautions with you.

Sledging: You MUST be comfortable in moving water. You will be kicking/swimming in the water against currents for approx. 45mins – 1hr. We will ask you this when you check-in and inform your guide so they can discuss precautions with you as sledging can be physically demanding.

If you would like to discuss this before you book or arrive, please send us a message!

Contact Us

  • This field is for validation purposes and should be left unchanged.

No not at all. Kaitiaki Adventures will give all the training required and will assist you throughout the trip.

Firstly – you will be heading into an alpine environment

  • Departing Rotorua we will drive for approximately 30 minutes until we reach the base of the Mt Tarawera 4WD track.
  • We will then ascend up the 4WD track. This is approximately 8.2km of bumpy off-road terrain* If you suffer from motion sickness please inform your guide so they can place you in the least bumpy part of the vehicle.
  • There is a toilet (composting) stop along the way at our base camp. This is where you can also pick up your walking stick.
  • We carry on in the vehicle until we reach the end of the road. This will be the point that we start the Hīkoī/Walk.
  • We will stop at several bench seats along the walk. At the 2nd bench seat you will be shown the trail to the summit. There is a medium/moderate level of fitness required for the summit track. It is here where you can decide whether to proceed to the summit or take the options for lighter walking from the guides.
  • The Summit is 1111m high.
  • The Scree is a 45º slope approximately 400m deep.
  • The ground underfoot is Volcanic/Scoria and can be slippery.
  • There are two points along the Summit track where four points of contact must be made with the ground, these are about 50m in length.

What to bring:

  • Sturdy Walking Shoes (sturdy trainers are fine)
  • Comfortable walking clothing (dress to the weather)
  • Bottle of water
  • Yes, you can also bring snacks

Yes. We offer combos for all of our amazing products!

Check out our Rotorua Combos website for awesome deals on activity packages in Rotorua.

Yes. We will have an adventure photographer take photos of your experience which will be available to view and purchase on completion of your trip.

In the summer months from October to March expect 17 to 22 degrees.
In the winter months from April to September expect 11 to 16 degrees.

Over 125kgs? No stress! Contact us before you book so we can ensure all safety gear fits you and works as per manufacturer design.


Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Review of: Cath Hagan
    If you havent already been white-water rafting then this is the BEST place in the world to have a go!
  • Review of: Sarah H
    Be prepared for an adventure, the views are stunning, and the sense of awe and accomplishment at the end was amazing.
  • Review of: Tristan P
    A must do! Our guides Cam & Curtis were amazing and really funny. Definitely the highlight of the month.
  • Review of: Caradis A
    What an amazing time! We had so much rafting fun, even though at first I was terrified. Will recommend this to everyone.
  • Review of: Te-Aroha P
    Such an exhilarating experience. We loved all the waterfalls and rapids, but we always felt safe with an awesome safety crew.
Experience the Kaitiaki Difference Book Now