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Frequently asked questions

Rafting and Sledging
Please bring your swimwear, towel and your sense of Adventure! We provide everything else you need to get down the river safely! Including: Wetsuits/Booties/PFDs and all other river equipment.

Guided tours of Mt Tarawera
Please wear sturdy walking shoes, bring a warm jacket (Woollen Hats in Winter) and a bottle of water.

YES – We offer a courtesy shuttle for all of our activities to and from central Rotorua accommodation and the Rotorua Information Centre.

If you prefer to drive to us:
Raft or Slegde Bookings @ 1135 Te Ngae Road, RD4 Tikitere, Rotorua 3074.
Mt Tarawera Bookings @ 1103 Hinemoa Street, Rotorua 3010.

Rafting: Being a competent swimmer is not necessary for rafting. We will ask you this when you check-in and inform your guide so they can discuss precautions with you.

Sledging: You will need to be comfortable in moving water. You will be in the water for approx. 45mins – 1hr. We will ask you this when you check-in and inform your guide so they can discuss precautions with you.

If you would like to discuss this before you book or arrive, please send us a message!

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No not at all. Kaitiaki Adventures will give all the training required and will assist you throughout the trip.

No. We enter the river below the waterfall and sledge the Grade 3 section of the Kaituna River.

Yes. We offer combos for all of our amazing products!

Check out our Rotorua Combos website for awesome deals on activity packages in Rotorua.

Yes. We will have an adventure photographer take photos of your experience which will be available to view and purchase on completion of your trip.

In the summer months from October to March expect 17 to 22 degrees.
In the winter months from April to September expect 11 to 16 degrees.

Over 125kgs? No stress! Contact us before you book so we can ensure all safety gear fits you and works as per manufacturer design.

 

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  • Review of: Mike McVey
    We had an amazing time in the rapids and waterfalls and I would highly recommend Kaitiaki to anyone wanting the full 'white water' experience
  • Review of: Cath Hagan
    If you havent already been white-water rafting then this is the BEST place in the world to have a go!
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