Your safety is our number one priority

Kaitiaki Adventures provides guides and equipment of the highest order to ensure safe and enjoyable world class experiences.


The awards are not just about excellence in business leadership, they’re about recognising QualmarkGOLD members who are enriching their operating environment through initiatives that support the sustainability of the business and their communities.


Industry Certification

Kaitiaki Adventures is AdventureMark™ certified and registered as an approved Adventure Activity Operator. AdventureMark™ is a JAS-ANZ accredited and WorkSafe NZ approved Certification Body. This means our safety systems and procedures are independently audited to ensure we operate to the highest safety standards.

We pride ourselves on our safety culture which is driven by committed leaders and highly experienced, well trained team of outdoor adventure professionals.




Safety Equipment

Kaitiaki Adventures demonstrates an unparalleled safety culture.

Our rafts are purpose built Kaitiaki Adventures designed, high quality, New Zealand made rafts constructed by INCEPT MARINE 

Kaitiaki Adventures carries a complete range of customer equipment in all sizes. All whitewater participants are provided with compulsory equipment including: NRS Type V PFD, Neoprene Boots & Pro-tech full cut hemet and optional weather dependant equipment such as: Wetsuits, Fleeces & Spray Jackets.





Safety Training

Every participant must complete land-based safety training before starting the activities. This involves a Guide lead demonstration introducing participants to their personal safety equipment, command training and emergency procedures. Once your Guide is confident that you understand how to remain safe at all times, the activity will commence.











Risk Disclosure

The sport, nature and activity of Whitewater Rafting, Whitewater Sledging & Mt Tarawera Hiking activities involves a reasonably high level of inherent risk. The river & mountainous environments are continually changing. All Kaitiaki Adventures Guides are properly licensed and trained. All equipment is industry standard and well maintained. Participants are well informed and properly equipped before each activity. All participants assume the risks or damage while undertaking these activities. Kaitiaki Adventures endeavours to make all journeys as safe as possible. In order to do this we will ask each participant to complete a disclosure document and provide information relation to health, physicality, impairments and water/walking preparedness.


All participants & Guides hold the right to refuse rafting/sledging or hiking at any time before or during each activity with no discriminatory action taken.


For more information or to view the full copy of our Risk Disclosure please click here or for more information please email bookings@kaitiaki.co.nz





Kaitiaki Adventures is a Covid clean operation, we have strict measures in place to mitigate the spread of infection. To help stop the spread of Covid19. We may ask questions and require evidence of a vaccination passport during the checkin process and/or on-site.

Some activities will have restricted access during different Government Alert Levels. If you are unsure about whether your chosen activity is effected, please contact us.

Provisions for booking cancelation, rescheduling & refunds are in place if you cannot attend due to Covid19 restrictions. Evidence of this may be required.

If you book an activity that does NOT require a Vaccination Passport there is a possibility you could come into contact with an unvaccinated person. Should you have any concerns about the vaccination requirements in place, please contact us directly to discuss, our staff are working hard to accommodate any special requests. For further information on the Sport Aotearoa framework please click here






Still have questions? Check out our FAQ page or contact us below

Contact Us

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  • Review of: Cath Hagan
    If you havent already been white-water rafting then this is the BEST place in the world to have a go!
  • Review of: Sarah H
    Be prepared for an adventure, the views are stunning, and the sense of awe and accomplishment at the end was amazing.
  • Review of: Tristan P
    A must do! Our guides Cam & Curtis were amazing and really funny. Definitely the highlight of the month.
  • Review of: Caradis A
    What an amazing time! We had so much rafting fun, even though at first I was terrified. Will recommend this to everyone.
  • Review of: Te-Aroha P
    Such an exhilarating experience. We loved all the waterfalls and rapids, but we always felt safe with an awesome safety crew.
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